Is this the same firewood I’d get from premium companies?
Racked Firewood is designed to be affordable, practical, and reliable. We focus on providing high-quality firewood that burns great and fits your budget.
How is this different from buying local firewood?
Local firewood often arrives damp, full of bugs, or cut inconsistently. Racked Firewood is kiln-dried, clean, and delivered professionally — no surprises, no mess.
How is Racked different from premium firewood companies?
Racked focuses on value: reliable, clean-burning firewood at a fair price for everyday fires.
Why is it cheaper than other delivered firewood?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Do you offer the same service as luxury brands?
Racked is built for practicality. Our delivery partners will place our racked firewood neatly in a place of your choosing (even up stairs!) or down stack it into an existing rack, but we keep the process efficient and straightforward. That allows us to pass the savings on to you while still ensuring a clean, reliable delivery.
Do you stack the firewood?
Yes. Our delivery partners down stack it into an existing rack if indicated on the delivery notes. We aim for clean and convenient, without unnecessary extras.
My firewood location is up some stairs. Can you deliver the wood up stairs?
Yes. We have machines that will load your wood up stairs easily, so we can place your wood exactly where you want. It’s also fun to watch our stair machine at work, so we won’t judge if we see you watching through the window.
How quickly can I get my order?
Deliveries are usually scheduled within a few days, depending on your location and order size. You’ll receive a scheduling request from our team and a confirmation once your delivery is on the way.
Who delivers my firewood?
We partner with a professional delivery team that specializes in firewood logistics. They’ll handle the heavy lifting, transport, and racking so you don’t have to.
Why might the delivery truck have another company’s name on it?
Our delivery partners also provide logistics for other brands. Think of it like FedEx or UPS — they move products for many companies. When you order from Racked, the firewood is ours, the delivery team is simply our trusted logistics partner.
Why is it cheaper than others?
We source locally and carefully select vendors to ensure good quality at a fair value.